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Viewing 12 posts - 673 through 684 (of 714 total)
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  • 01/06/2017 at 1:07 am in reply to: 2 computers #3810
    DH Support
    Keymaster
    bob wrote:

    version 1.0.7.915 on the 30 day free trial

    Can you send an e-mail to support and they will walk you through. We’re going to implement a backup and restore function internally here soon. There’s a manual way to do this now they can walk you through.

    01/05/2017 at 2:40 am in reply to: 2 computers #3802
    DH Support
    Keymaster
    bob wrote:

    I would like to know the details of how to do this exactly.

    It depends what version you’re using. What version do you have right now?

    01/03/2017 at 10:24 pm in reply to: CAnnot activate license (using free trial) #3797
    DH Support
    Keymaster
    assauce wrote:

    Anytime I try to run it and activate the trial it always says I cannot activate the license

    Have you run it on that system before? Did you just download it now, so you have the latest version?

    12/20/2016 at 5:33 pm in reply to: Ignition Hud doesn't restart when a new player sits down #3784
    DH Support
    Keymaster
    Brian wrote:

    On ignition the stats don’t refresh when a new player takes a seat.

    It should. It does for any testing we’ve done or games I’ve played in. Is this for tournaments I assume?

    12/14/2016 at 6:08 pm in reply to: How do I upgrade:? #3778
    DH Support
    Keymaster

    Yes, correct. You just pay the upgrade difference. You can click on purchase and then upgrade in drivehud or contact support and they can send you a direct link for what you want to upgrade to.

    12/11/2016 at 8:36 pm in reply to: Omaha Equity #3776
    DH Support
    Keymaster

    Yes, agreed. This will be added here soon. Equity for PLO is a bit more complicated as I’m sure you’re aware, but it is high on our list right now of course.

    12/11/2016 at 8:35 pm in reply to: 2 computers #3775
    DH Support
    Keymaster

    The only way right now is to backup your postgreSQL database, and then import it onto your new system.

    Actually the next version we have of Drivehud will have a file process where you can migrate this much easier. But right now you have to backup your database and then restore it on your other system. If you want more details I can provide.

    11/30/2016 at 8:01 pm in reply to: DriveHUD – update | v1.0.4.690 #3764
    DH Support
    Keymaster

    Correct. BOL updated their client again yesterday. We have a fix in place that will come up as an auto update and this forum will be updated with the latest build as well.

    11/28/2016 at 5:44 am in reply to: Can not register after BOL update. #3759
    DH Support
    Keymaster

    Great. Glad you got it sorted out.

    11/28/2016 at 1:09 am in reply to: Can not register after BOL update. #3757
    DH Support
    Keymaster

    They most likely just pasted the wrong one in the e-mail. Can you re-send an e-mail if you haven’t already and they will get you taken care of.

    11/26/2016 at 5:46 pm in reply to: hud stopped loading #3755
    DH Support
    Keymaster
    Ubuntufoo wrote:

    I use the handle Ubuntu for its philosophical meaning, I am clueless when it comes to Linux. I only play on BetOnline right now. I heard Ignition either hides player names or allows players to change names periodically, making HUD’s difficult to use. Is that true?

    HUD’s aren’t difficult to use on there, but they are only in session. So there’s no way to track a player long term on Ignition. The site is very soft though.

    11/25/2016 at 7:03 pm in reply to: hud stopped loading #3753
    DH Support
    Keymaster

    Yeah, thanks guys. It’s a known issue. We’ll have it fixed in this next build.

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