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Viewing 12 posts - 697 through 708 (of 714 total)
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  • in reply to: Is ACR support planned? #3697
    DH Support
    Keymaster

    Tigergaming is already supported.

    in reply to: Help with custom filters #3695
    DH Support
    Keymaster

    So I have two of the blind filters created, and I’ll explain them below. We don’t have bet sizing filters yet, so we can’t do the min 3-bet, but we will have these here soon. They are on the list.

    Hero is in BB filter

    Hero is in SB filter

    Just download them and then click on the filter drop down, create filter, and then load filter to load them.

    Easiest way to build them is just go to the filter creator, click on the table position you want to filter for (bb in this case), and do it for both 6-max and full ring. We’re going to include a both button here soon. And then pre-flop action facing hero needs to be unopened. That’s basically it, unless you just want it for a specific table type, then just add in the number of players at the top from 2 to X.

    in reply to: Is ACR support planned? #3691
    DH Support
    Keymaster

    Yes, it is being developed as we type. 888 and ACR are going in next.

    in reply to: Help with custom filters #3690
    DH Support
    Keymaster

    Sorry, I missed this. I’ll make them for you tomorrow and walk you through how to do it.

    in reply to: Refund? #3665
    DH Support
    Keymaster

    I’m very sorry you went on a bad run. Extreme variance can happen in small samples, and betonline is not a rigged site. Lots of people say this about every single online poker site. It’s just simply not true. They don’t have anything to really gain by taking small amounts from people. They benefit much more by having a fair system. We don’t offer refunds on used licenses. I’d recommend taking a good break and using drivehud to analyze your play and look at spots where perhaps you didn’t play ideally. Use that loss as a learning tool. I wish you luck.

    in reply to: DriveHUD Closes when I start it #3656
    DH Support
    Keymaster

    It’s most likely going to be firewall related. It sounds like it’s blocking it from connecting and checking the DH license. I’d temporarily turn that off and try again. If you’re still stuck, just click on the support icon at the top right of drivehud. Send a message to us and it will attach the log and we can look at what the issue might be.

    DH Support
    Keymaster

    Drivehud isn’t going to support zone on ignition. At some point we may include the ability to manually import zone hands like the converter does, but I don’t have  a current ETA on when that would be.

    in reply to: Poker Client freezes as soon as I open DriveHUD #3651
    DH Support
    Keymaster

    I believe I answered you on 2+2, but I’ll re-post in case you read it here first. 🙂

    BOL changed their software a couple of weeks ago. You’ll need to update to address their change. Just download from the main link here:

    Download drivehud

    in reply to: Critical Error #3621
    DH Support
    Keymaster

    Thanks for your feedback. I agree, the development team is incredible, and we try and pride ourselves on top level support on our end. We want you to have the best experience you can possibly have and enjoy some good software! 🙂

    in reply to: Critical Error #3616
    DH Support
    Keymaster

    If you click download trial from any page, the new build was put up yesterday with the BOL fix. I’ll be posting it in the forums here today as well.

    in reply to: DriveHUD never loads #3615
    DH Support
    Keymaster

    :(… you must have accidentally clicked to wipe out all data when you re-installed. The new build will not effect existing data otherwise. I guess I will mention this on installs. Do NOT click wipe all data and files if you install a new version w/o the updater.

    in reply to: Issues with MTT #3612
    DH Support
    Keymaster

    We are working on some work arounds to capture more MTT results. Betonline does not provide this information, so it’s isn’t very straight forward. Sometimes it does quite quickly, sometimes it does not. We will improve this in future updates.

    For now if you click on the Tournament report in the Tournaments tab of drivehud, just right click on the tournament you wish to edit and click edit tournament.

Viewing 12 posts - 697 through 708 (of 714 total)
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