Problem with the editor

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Home Forums General Support For DriveHUD 2 Problem with the editor

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #709614
    EqualizerHUD
    Participant

    Hi. I’ve encountered a problem with the editor, specifically when using the search bar.
    Whenever I try to enter any value in the search bar, the tracker freezes, the screen flashes, and the software closes without my intervention.
    This makes it impossible to use the editor.
    I would be grateful if you could help me solve this problem.
    Thank you.

    #709620
    EdArguelles
    Keymaster

    Please send us a message through the DH2 headset/support icon with “attach log” checked so that our developer can look into this for you.

    #709621
    EqualizerHUD
    Participant

    Thank you, Ed.

    #709813
    EqualizerHUD
    Participant

    Hi Ed, I followed your instructions. When can I expect results? An editor is extremely important to me. Thank you.

    #710089
    EdArguelles
    Keymaster

    We haven’t been able to recreate your issue. The stat search bar is working on our side.

    Can you please try reinstalling/repairing DH2 using a new installer?

    #710190
    EqualizerHUD
    Participant

    That’s very strange. Because the search bar is global.
    Yes, I’ll try reinstalling DH2.
    Thanks.

    #710374
    EqualizerHUD
    Participant

    Hi.
    Reinstalling didn’t help.

    When using the search bar, the screen starts flashing and DH2 closes itself.
    Interestingly, this problem occurs when I manually enter the stat I need into the search bar. When I enter the value using key combinations, this doesn’t happen.
    Also, this problem doesn’t occur when using the search bar to add stats to the popup.
    Honestly, I don’t know how to solve this issue.
    Working in the HUD editor becomes simply impossible.

    I really hope you can offer a solution.
    Thank you.

    #710573
    EdArguelles
    Keymaster

    Could you please send us another message via DH2’s headset/support icon with the advance log and attach log checked so I can have our developer look into this?

    #710664
    EqualizerHUD
    Participant

    Sent. Thank you.

    #712263
    EqualizerHUD
    Participant

    The problem hasn’t been resolved. It occurs less frequently because I use Ctrl + V in the search window.
    I have to save the process after creating each cell to avoid losing the data I’ve created. This greatly complicates and slows down interaction with the editor.

    #712299
    EdArguelles
    Keymaster

    Can you send us an email from our support page or DH2’s headset/support icon so I can prompt our dev team about this?

    #712365
    EqualizerHUD
    Participant

    Yes, of course I can. I will.

Viewing 12 posts - 1 through 12 (of 12 total)
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