BetOnline import
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10/14/2021 at 11:38 pm #37089
ramza18
ParticipantHi
I used H2N when play in Chico (betonline). I export my hands in H2N and wanted imported them in DriveHud2. Files reading and parsing but in dashboard DriveHud2 empry10/15/2021 at 3:28 am #37136EdArguelles
KeymasterIf you were able to import the H2N HH, please double check if you have right player ID set in the drop down list.
If you don’t see the player ID, please send us a message through DH with logs attached so we can check this for you.
10/15/2021 at 8:35 am #37183ramza18
ParticipantH2N converted BOL hands in pokerstars format
and HH have a view like it
PokerStars Hand #828644937: Hold’em No Limit ($0.05/$0.10 USD) – 2021/10/01 3:56:40 UTC
Table ‘CHC_173-39b15abb’ 6-max Seat #6 is the button
Seat 2: biggestpappydave ($10 in chips)
Seat 6: Jamalunga ($10.98 in chips)
Jamalunga: posts small blind $0.05
biggestpappydave: posts big blind $0.10
*** HOLE CARDS ***
Dealt to Jamalunga [Qh Ad]
Jamalunga: raises $0.25 to $0.35
biggestpappydave: calls $0.25
*** FLOP *** [8c 2h 4d] {Rake: $0.03}
biggestpappydave: bets $0.34
Jamalunga: folds
Uncalled bet ($0.34) returned to biggestpappydave
biggestpappydave collected $0.67 from pot
*** SUMMARY ***
Total pot $0.70 | Rake $0.03
Board [8c 2h 4d]
Seat 2: biggestpappydave (big blind) collected ($0.67)
Seat 6: Jamalunga (button) (small blind) folded on the Flop10/16/2021 at 3:25 am #37406EdArguelles
KeymasterDH2 support pokerstarts format, have you tried typing your BOL user name in the player ID box on upper right side of your DH2 window? If you don’t see your player ID in the drop down list. please send us a message though DH2 app with log attached so i can have our developer check this.
10/16/2021 at 12:05 pm #37507ramza18
Participantsend
10/18/2021 at 8:28 pm #38374ramza18
ParticipantShould I wait for your email to answer?
10/18/2021 at 10:12 pm #38407EdArguelles
KeymasterWhen you sent the log, was attach log button checked and the Advance log unchecked? If you checked advance log, those go directly to our developers and bypass support. please send us your log again with only attach log checked.
10/25/2021 at 9:16 pm #40905ramza18
Participanttwo weeks passed, I sent a message with different options, with logs and without logs, I never received a response. Is there another way to connect?
10/26/2021 at 6:54 am #41058EdArguelles
KeymasterCan you please send me a DM and let me know the email you used to send the message through DH so i can prompt our developer about this.
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