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installation issue

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11/03/2019 at 9:34 pm #7057

airedale05
Participant

The installation freezes when on the C++ part of it. I’m not very tech saavy, so unsure what this means. Anyone have this issue and knows of the fix ??

11/04/2019 at 4:35 pm #7062

DH Support
Keymaster

I haven’t seen that happen before. What windows OS are you currently running? You might need to do your service pack update in order to install.

11/07/2019 at 9:06 pm #7070

airedale05
Participant

the update and reinstall worked…thank you for ur help
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