Drivehud not showing on BetOnline

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Home Forums General Support for DriveHUD 1.x Drivehud not showing on BetOnline

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #5960
    dbglover1
    Participant

    I followed the instructions for syncing Drivehud with BetOnline, but the hud isn’t showing up on Betonline when both programs are up and running. Anyway to fix this?  Thanks..

     

    #5962
    DH Support
    Keymaster

    Just responded to you in support. You’re stopping the HUD before one full hand is complete. Load Drivehud, load your poker client. Wait for one full hand to be completed before the HUD shows.

    #5963
    dbglover1
    Participant

    Thanks for responding..

    I did what you suggested: Restarted my computer, loaded DH, loaded BetOnline, played about 10 cash game hands and still no luck.  DH is not showing up on BetOnline. I’ll email customer support. In the mean time, any other suggestions?

     

    #5964
    DH Support
    Keymaster

    You sure it’s enabled in site settings correct?

    http://drivehud.com/manual/#document-33

    #5970
    dbglover1
    Participant

    Yes, it’s enabled and unless I’ve missed something, the settings are correct.

    #5971
    DH Support
    Keymaster

    And you’re running the desktop application, and not the web based application of betonline correct? If so, then send a support ticket through the drivehud app so that development can see your logs. About 99.789% of the time users either aren’t waiting for one full hand to be played, or they didn’t load drivehud first. We’ll know when we see your logs what the precise issue is though.

    #5973
    dbglover1
    Participant

    How do I know if I’m running the desktop or the web based application? I’ve been logging on to BetOnline via the BetOnline link:

    https://www.betonline.ag/

    Then I log in with my username and password, then I click”Poker”, and then “Play Online Now”.

    Is there a better way to access the application?

    Dave

     

    #5974
    MCAChiTown
    Participant

    Hey Dave,

    Go to https://www.betonline.ag/poker and click on Download Free Software.

    Kind Regards

    -MCA

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